Water Heater Repair in Eastern Ontario

We Repair All Water Heaters
We can fix any water heater—tankless, tanks—no matter the brand, model, or age.
Quick, Dependable Service
When your water heater fails, you need a quick response. Our team is ready to provide fast, reliable service when you need it most.
Transparent Pricing
No hidden fees or surprises—just clear pricing provided before any work begins.

Water Heater Repair Reviews

Common Water Heater Repair Problems

Our Eastern Ontario customers often encounter these water heater issues:

  • No hot water
  • Water heater leaking
  • Pilot light won’t stay lit
  • Water takes too long to heat up
  • Rust-coloured or discoloured water
  • Low hot water pressure
  • Water heater making strange noises
  • Water smells bad
  • Sediment buildup in tank
  • Thermostat not working
  • Hot water runs out quickly

Experiencing a water heater emergency? We offer after-hours service. Call 613-535-2720, and we’ll get back to you within one hour to address your repair needs.

Should You Repair or Replace Your Water Heater?

Deciding between repair or replacement can be tricky.

Here are some things to consider:

Age of the Unit
Traditional water heater tanks last around 10 years, while tankless models can last up to 20. If your unit is approaching this range, replacement may be a better investment.
Cost of Repairs
When repair costs start to add up, replacing your water heater provides better long-term value and reliability.
Monthly Energy Costs
Older water heaters are less efficient, often leading to higher energy bills. Upgrading to a new, energy-efficient model can reduce costs significantly—sometimes by as much as 40%—and may qualify you for rebates.

Our team is happy to assess your water heater and help you make the best choice. Reach out today!

Why Choose ATEL Air Heating & Air Conditioning

Fast Response Time
We understand the urgency of water heater issues and respond quickly to ensure you’re not without hot water for long.
75+ Years in Business
Eastern Ontario’s most dependable water heater repair and service for over 75 years and counting.
Reliable Maintenance
Our experts catch potential problems early during scheduled water heater maintenance, preventing costly breakdowns.
Fully Accredited Experts
Rely on our licensed HVAC pros for expert, reliable service—and plenty of hot water—every time.
Whisper Quiet Guarantee
Our whisper-quiet guarantee means worry-free living with silent, efficient systems.
Your Home Stays Clean
We treat your home with care, using tarps and booties to keep it clean during every water heater service call.

Frequently asked Questions

How much is a water heater tune-up?

A tune-up is priced at $149. However, it’s included with our Protection Plan, starting at just $14.50/month.

Can I switch from a traditional tank water heater to a tankless system?

Yes, in many cases, you can switch from a traditional tank to a tankless water heater, but it depends on the brand and installation. We recommend brands that integrate well with existing systems, allowing a smoother transition. That said, some tankless models may require adjustments, such as a new gas line or alternative venting, so professional installation by ATEL Air’s licensed experts is essential.

How quickly can someone fix my water heater?

Members of our maintenance plan enjoy same-day service, often within hours. For non-members, we’ll schedule you at our earliest available opening, which may be later that day or within a few days.

Are tankless water heaters more expensive than tank systems?

While tankless water heaters may have a higher upfront cost, they lead to savings in the long run through increased energy efficiency. Additionally, tankless systems can add value to your home, making it more appealing to future buyers. If the initial expense is a concern, we recommend high-quality brands that work well with existing systems to help reduce installation costs and offer financing options to make going tankless affordable with manageable monthly payments.

Water Heater Brands We Repair

ATEL Air repairs all water heater brands, including tankless systems, traditional hot water tanks, gas and electric units, and boiler systems. Our expert technicians handle residential and commercial water heaters and are ready to service any model, from older units to the latest technology.

Is your A.O. Smith, John Wood/GSW, Rheem, Navien, Rinnai, Bradford White, Giant, or Bosch water heater acting up? Our team services all these trusted brands and more. Just give us a call, and we’ll ensure your water heater is back to delivering the reliable hot water and comfort you need.

How It Works

Initial Consultation and Assessment
We start by evaluating your water heater to pinpoint problems and possible solutions.
System Recommendations and Options
Following the inspection, we’ll recommend repair options or, if a new water heater is needed, suggest models to suit your requirements.
Professional Repair or Replacement
Whether your unit requires repairs or replacement, our licensed team ensures your water heater is back up and running with minimal disruption.
Ongoing Maintenance and Support
ATEL Air keeps your water heater running optimally with maintenance plans designed to enhance reliability and maximize lifespan.

Home Comfort Tips

Recently, CTV news did a piece about fake red tags issued to furnaces that didn’t need to be shut down. Unfortunately there are some unscrupulous companies out there, and some consumers were paying to replace furnaces that were working fine. So how do you tell if a red tag is legitimate? Why Red Tags are […]

Learn more about Eastern Ontario’s oldest working furnace from Winchester, Ontario.

November 14, 2024
Welcome Back Shawn!

Shawn Lapier returns to ATEL Air as Lead Service Technician!