Heating, Cooling, and Electrical for Kemptville and Eastern Ontario

If this is any indication of the level of service I can expect from you ongoing (on my new furnace) not only will I not hesitate to deal with you again, I will enthusiastically recommend you to all interested parties.

Dear Jimmie Thom,

Just a quick note to let you know how impressed I was with your installation team.

They were respectful, cooperative and professional. To be blunt, I am not used to that kind of service.

If this is any indication of the level of service I can expect from you ongoing (on my new furnace) not only will I not hesitate to deal with you again, I will enthusiastically recommend you to all interested parties.

Thank you.

… I just had a installation of a Stand-by Generator completed by Dave and Craig from your organization. Since the first time that we called to inquire about this product and its installation we have experienced nothing but the best in customer service. From the start Dave was professional, kept us in the loop with what was going on and come the day of installation not one thing went wrong. I am a contractor, so I know the coordination that goes on behind the scene that the customer is blind too. Well from Hydro One doing there part to the ESA Inspection to the install, it was text book, and the work it self looks great!

Thank you for your professionalism and making this experience great!

Just wanted to let you know that the installation of our replacement water heater was very well done. Your men were all courteous and professional. Not only that, but they were careful not to damage our carpets and walls and they cleaned up very well after they were finished…I have always been happy with your service. Keep up the good work.

Recently we asked ATEL AIR to solve the problems we had with our climate systems at our house. We had at this time a boiler which was supposed to provide hot water to the house, heat to the forced air furnace and heat to the in-floor heating system but, it did not do any properly and required frequent servicing. We also had a large Heat Recovery and Ventilation system which was inefficient and often was down. These systems appeared to have been improperly installed by inexperienced plumbers.

Your office suggested a small Rinnai boiler to provide hot water to the house, a NTI Trinity High Efficiency Condensing Boiler to provide heat to the forced air furnace and to the in-floor heating system and a ALDES Heat & Energy Recovery system to provide the house with fresh and clean air.

The Rinnai boiler provides us with endless hot water at multiple outlets at the same time at the simple opening of a tap, and it is easy to regulate the temperature of the water.

The NTI Trinity High Efficiency Condensing Boiler collaborates with the forced air furnace, the in-floor heating system and the ALDES Heat & Energy Recovery system to provide our house with even temperature, fresh air and humidity to meet our specific needs.

All the systems together take-up a fraction of the space of the former.

Your team of professionals worked diligently, safely and with such courtesy.

My wife Paule Chamberland and I, now enjoy a healthy and pleasant “climate” and extend to all who listened to our claims and created this climate a heartfelt Thank You.