On November 3, 2025, Triangle Tube abruptly shut down all operations, leaving homeowners with Triangle Tube boilers suddenly without warranty coverage or reliable access to replacement parts.
For Eastern Ontario homeowners with a Triangle Tube boiler installed, this news raises understandable concerns.
While ATEL Air is not a supplier of Triangle Tube, we know many residents rely on these systems, and we are here to help with professional boiler repair, installation & replacement services.
About the Triangle Tube Closure
Triangle Tube’s closure followed a Health Canada recall involving their Prestige Solo, Prestige Excellence, and Aerco Esteem gas boilers.
These units were found to pose a carbon monoxide risk due to delayed ignition and potential component failures. Approximately 7,500 boilers in Canada and 60,000 in the U.S. were affected.
If your system falls within the recalled models, we strongly recommend scheduling a safety inspection to ensure it’s operating properly and does not pose a risk to your household.
Beyond the recall, the company cited rising tariffs and operational challenges as contributing factors. As of November 3, 2025:
- All equipment and accessory orders are cancelled
- No new orders are being processed
- Production of systems and parts has ceased
Triangle Tube has stated that its Product Safety Recall Program is still active, but the company’s closure severely limits long-term support.
How the Shutdown Impacts Triangle Tube Owners
The closure affects homeowners in several significant ways:
1. All Manufacturer Warranties are Void
Regardless of installation date, Triangle Tube warranties no longer apply. Any repairs or failures are now fully out-of-pocket for the homeowner.
2. Replacement Parts Will Become Scarce
Some suppliers may still have remaining inventory, but once those parts are used, no restocking is possible. Essential components (igniters, heat exchangers, sensors, valves) will be harder to find and more expensive.
3. Repairs May Become Impossible
As parts disappear, even straightforward service issues may become impossible. This increases the likelihood that complete boiler replacement becomes the only option.
4. Proactive Inspection is Strongly Recommended
If you own a Triangle Tube boiler, now is the time to:
- Have the system inspected by a licensed HVAC technician
- Replace any aging or failing components while parts still exist
- Discuss future replacement planning
This situation also highlights why manufacturer stability, parts availability, and warranty strength are so important when choosing a boiler brand for your home.
More insight is available in our guide to the best boiler brands.
ATEL Air Can Help With Your Boiler Needs
We understand how stressful this uncertainty is, especially during the harsh winters in Eastern Ontario.
We have been serving local homeowners since 1949, and our team is here to help you make an informed decision about repair, maintenance, or replacement.
We carry three highly reputable boiler brands with strong warranties, proven reliability, and stable manufacturer support.
Our Boiler Brands
Navien
Navien is a North American leader in high-efficiency condensing boilers. Their systems offer:
- Up to 95% AFUE efficiency
- Space-saving wall-mounted combi-boilers
- Consistent hot water plus home heating in one unit
- Stainless steel heat exchangers for a long lifespan
With heat exchanger warranties up to 15 years, Navien provides dependable long-term heating performance. Learn more about Navien boilers.
NTI Boilers
Built in Saint John, New Brunswick, NTI boilers are engineered for the realities of Canadian winters. In fact, we consider them one of the best made-in-Canada HVAC products:
- ENERGY STAR® certified units reaching 96% AFUE
- Innovative sealed combustion technology
- Durable stainless steel heat exchangers with extended warranties
- A trusted Canadian manufacturer with over 50 years of experience
Explore whether NTI boilers are right for your home.
IBC Boilers
IBC Technologies combines Canadian innovation with decades of European expertise through its partnership with Intergas. Their boilers offer:
- Up to 96% AFUE efficiency
- Outdoor reset technology for maximum comfort and efficiency
- Compact wall-mounted designs are ideal for tight mechanical rooms
- Impressive warranty & parts
Discover more about IBC boilers.
If your Triangle Tube boiler is aging or beginning to show signs of trouble, start planning for a replacement while parts are still available in limited supply.
Conclusion
The Triangle Tube shutdown is a sharp reminder of how important manufacturer stability and warranty strength are in the HVAC industry.
If you own a Triangle Tube boiler, consider:
- Scheduling a full inspection
- Replacing critical parts while inventory remains
- Planning for a future replacement before parts become unavailable
ATEL Air is here to guide you through your next steps, whether it’s maintaining your current system, handling an urgent repair, or selecting a reliable new boiler that will keep your home warm for years to come.
Contact us today to discuss your options and protect your home’s heating future!