Heat Pump MAINTENANCE Reviews







What Happens If You Don’t Maintain Your Heat Pump?
Skipping routine maintenance may seem like a small saving, but it usually costs more in the long run—both in energy efficiency and repair costs. Without proper care:

- Efficiency drops. Dust, debris, and restricted airflow force your heat pump system to run longer cycles to reach the same temperature, significantly increasing electricity use and driving up your monthly bills.
- Wear accelerates. Dirty coils and strained components cause overheating, premature compressor failure, and more frequent repairs.
- Comfort declines. Neglected systems can’t maintain even temperatures, leaving you with cold spots in winter or inadequate cooling in summer.
- Safety can be compromised. Loose electrical connections, blocked condensate drains, or refrigerant leaks can lead to short circuits, water damage, or equipment failure.
Routine HVAC service prevents these problems and keeps your system operating the way the manufacturer designed it.
Things We Check In Your Heat Pump
Professional heat pump maintenance goes far beyond replacing an air filter. Our certified HVAC technicians use advanced diagnostic tools to inspect, clean, and test every part of your system.
Comprehensive Heat Pump Maintenance Checklist
Hybrid or Dual-Fuel Systems
For homes that combine a heat pump with a furnace backup, we also inspect the combustion components:
- Measure flue gases with a combustion analyzer to verify safety, and clean, efficient burning.
- Check the gas pressure at the valve for the correct supply.
- Clean burners and heat exchangers, removing rust and debris for safe ignition.
- Inspect venting and flue pipes for blockages or corrosion.
- Test the switchover controls that determine when the furnace engages during extreme cold.
By customizing maintenance for your specific equipment, we ensure both sides of a hybrid system work together efficiently and safely.
Check Out Our Maintenance Plans
Our maintenance plans take the guesswork out of heat pump maintenance. Members of the VIP Protection Plan receive:

- Comprehensive annual tune-up with inspection, cleaning, and lubrication
- Priority emergency service—often same-day response, frequently within hours
- One waived service call fee per year on covered equipment
- Discounted repairs on parts and labour
- Extended 3-year warranty coverage on repairs
Considering the cost of a single after-hours repair, a maintenance plan quickly pays for itself — and keeps your system running smoothly all year long.
With annual inspections, we can also report concerns and make corrections before components or parts fail. With so many new pieces of equipment available today, we simply can’t stock ALL parts to keep every system operating all year long.
Heat Pump Brands We MAINTAIN




Why Choose ATEL Air Heating & Air Conditioning
Frequently asked Questions
Yes, we do and if you’re part of our maintenance plan, you can expect same-day service, frequently within just a few hours. Non-members are scheduled as soon as possible, which may be the same day or in a few days.
Yes, rebates and government incentives are often available! Contact us or check our HVAC promotions page for the latest information.
- Lower operating costs through improved efficiency
- Fewer emergency breakdowns and extended system life
- Better comfort with steady, consistent heating and cooling
- Peace of mind knowing your equipment is inspected by professionals familiar with Eastern Ontario’s demanding climate
Yes, cold climate heat pumps are reversible and can heat and cool your home, making them a year-round comfort solution.
You may want to learn about the difference between geothermal vs. cold climate heat pumps if you’re looking for one that also heats during cold Ontario winters.
Heat pumps operate year-round for heating and cooling. Therefore, regular maintenance is essential, including regular filter changes and tune ups to maintain efficiency and extend the system’s lifespan.
Most heat pumps should be professionally serviced at least once a year, but systems used year-round for both heating and cooling perform best with two tune-ups per year:
We recommend scheduling your heat pump maintenance during our off-peak periods to take advantage of reduced rates and ensure faster service during true emergencies. As long as you’re maintaining your air filters regularly, your system will perform well whether it’s serviced in peak season or during quieter months.
Many customers schedule cooling maintenance in mid-to-late summer and heating service in early-to-mid winter to avoid the spring and fall rush, while receiving the same comprehensive care at a better price.
Between visits, homeowners can help by:
Listening for unusual noises or changes in performance and calling for service early
Checking or replacing filters every 1–3 months
Keeping outdoor units clear of leaves, snow, and debris
Heat Pump Brands We Repair
At ATEL Air, we’re heat pump experts with decades of experience installing and servicing all brands. If you’re having issues with your heat pump, call us—we can help.
Amana Heat Pumps, Bryant Heat Pumps, Carrier Heat Pumps, Comfort-Aire Heat Pumps, Comfortmaker Heat Pumps, Daikin Heat Pumps, Fujitsu Heat Pumps, Goodman Heat Pumps, GREE Heat Pumps, Lennox Heat Pumps, LG Heat Pumps, Mitsubishi Heat Pumps, Moovair Heat Pumps, Napoleon Heat Pumps, Nordic Heat Pumps, RunTru Heat Pumps, Trane Heat Pumps
How It Works
Our Service Area
Home Comfort Tips
When Canadian winters bring temperatures well below freezing, choosing the right heating system becomes crucial for both comfort and cost-effectiveness. While most homes rely on natural gas furnaces, oil heating, or electric baseboard systems, rising energy costs are driving homeowners to explore more efficient alternatives. The geothermal vs. heat pump debate has become one of […]
At ATEL Air, we take pride in being a Canadian-owned and operated company, committed to quality service and supporting local businesses. By working with manufacturers that have a strong presence in Canada, we help ensure reliable home comfort solutions while contributing to our national economy. Our Commitment to Canadian Excellence We are proud to partner […]
Are you struggling to stay warm this winter despite having a heat pump? You’re not alone. The beauty of heat pumps is that when properly installed and sized, they keep you warm in the winter and cool in the summer. However, many homeowners in the Ottawa area face unexpected challenges with their heat pumps. And, […]








