VIP Protection Program

When You’re a VIP, You Always Move to the Front of the Line

Everyone on the VIP list gets these great benefits:

  • One free diagnostic per year
  • We always take care of you first – even on the coldest and hottest days
  • Receive our full attention 7 days a week
  • Discounts on repairs, purchases and equipment replacements
  • Scheduled inspection and maintenance on your equipment
  • 3-year warranty on all repairs vs. standard 1-year

You can get ATEL Air quality care for your furnace, air conditioner, water heater, heat pump, heat recovery ventilator, fireplace, or boiler.

There are four ways that you save money with our protection plans

Energy Efficiency Savings
Reduce your energy bills by up to 10% every month!

Your system could be operating at anywhere from 0% – 100% of its true potential efficiency. Each protection plan includes a Precision Tune Up that will get your system as close to its potential as possible.
Help Your System Live Longer
You change the oil in your car regularly to help it last longer. Heating and cooling equipment also benefits from regular care, lubrication and deep cleaning. If your system is kept in top shape, it will last longer. That means you buy fewer systems in your lifetime…and there’s more money in your bank account.
Save on Repair Costs
You’ll actually double your savings on repairs. First of all, you’ll avoid most repair costs entirely. Key components of any furnace, air conditioner or water heater can cost hundreds or even thousands of dollars. But most of our VIP Program customers don’t actually need extra repairs (unless they really like to keep their systems until they drop). That’s because about 90% of breakdowns are caused by simple neglect.

But if you ever do need repairs, we have a second way to save.
Planned Purchase Savings
Did you know that you’ll save money if you plan in advance to replace your system VS waiting until it dies? It’s true.

We can help you save by letting you know about available and upcoming rebates and discounts. You’ll also avoid extra costs that come with midnight emergency calls. Most manufacturers don’t always supply parts for extremely old systems, so that means waiting times and costs can be higher.

Bonus: our protection plans also give you a discount on new systems.

For as little as $14.50 a month(tax included) you can save THOUSANDS of dollars over the lifetime of your system.

Our vip protection plan includes:

Easy monthly payments.

Starting at only $14.50 a month.

Customize it to your unique requirements for an additional fee.


For more information please contact us directly at 613-535-2720 or click on the link above for benefits and current pricing.

Not All Service Protection Plans Are Created Equal

This AC Was “Serviced” Regularly … But Not By Us

Another contractor was charging for annual maintenance on this air conditioner, but the actual work clearly never happened. You can see years’ worth of debris clinging to the outside of this unit. We regret to say this contractor is still in business.

With the ATEL Air VIP Program, we’ll schedule the work when it’s convenient for you. We will fully clean, lubricate, and test your equipment. We’ll walk you through the report once we’re done and let you know how well your unit is performing and if we think anything is about to fail.

Our technicians are held to higher standards. At ATEL Air, it’s not enough to have the college degree and license required by Ontario law. Our team gets extra training from HRAI and our manufacturers. Our technicians know more and do more, so you get better value with our VIP Program.

ATEL Air ethics

If we can’t provide parts for your system, we will let you know in advance that we can’t provide you with a VIP Membership. Need more information?

Breakdowns Are More Likely When You Need Your Furnace or AC Most

Most older or neglected furnaces and air conditioners will work when temperatures are mild. But when extreme heat or cold sets in, your equipment has to work harder. Unfortunately that’s when they’re most likely to die on you.

Don’t Get Caught Without the Heating or Cooling You Need

If you’ve ever had your furnace break down on a cold January night, you know that your family can be miserable for days until it gets fixed. You also run the risk of having your plumbing freeze and burst, causing expensive damage to your home.

The ATEL Air VIP Program includes yearly tune ups that ensure your systems get the critical cleaning and attention they need. You’ll get advance warning about any parts that are worn out and should be replaced so your home stays comfortable year round.

Keep Your Family Safe

With furnaces and other gas-powered equipment, a cracked heat exchanger or blocked vent can mean exposure to deadly carbon monoxide (CO) gas. We not only check venting, we inspect all parts of your furnace to identify potential leaks. Don’t wait until your CO alarm sounds – with proper furnace care you’ll avoid emergency home evacuations entirely.

Avoid the misery and aggravation that comes with a frozen home in winter or oven-like conditions in the summer.

Renew Maintenance Plan

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