If you’re a customer of ATEL Air, we’d love to hear how we did!
Recently we asked ATEL AIR to solve the problems we had with our climate systems at our house. We had at this time a boiler which was supposed to provide hot water to the house, heat to the forced air furnace and heat to the in-floor heating system but, it did not do any properly and required frequent servicing. We also had a large Heat Recovery and Ventilation system which was inefficient and often was down. These systems appeared to have been improperly installed by inexperienced plumbers.
Your office suggested a small Rinnai boiler to provide hot water to the house, a NTI Trinity High Efficiency Condensing Boiler to provide heat to the forced air furnace and to the in-floor heating system and a ALDES Heat & Energy Recovery system to provide the house with fresh and clean air.
The Rinnai boiler provides us with endless hot water at multiple outlets at the same time at the simple opening of a tap, and it is easy to regulate the temperature of the water.
The NTI Trinity High Efficiency Condensing Boiler collaborates with the forced air furnace, the in-floor heating system and the ALDES Heat & Energy Recovery system to provide our house with even temperature, fresh air and humidity to meet our specific needs.
All the systems together take-up a fraction of the space of the former.
Your team of professionals worked diligently, safely and with such courtesy.
My wife Paule Chamberland and I, now enjoy a healthy and pleasant “climate” and extend to all who listened to our claims and created this climate a heartfelt Thank You.
St. Paul’s of Prescott and the property committee would like to express our sincere thanks and gratitude to ATEL Air for their professional expertise in the removal of our old heating system and installation of our new modern and high efficiency condensing system.
From your office staff to your installation technicians you can be very proud of their skills and talents.With all the work involved in this project St. Paul’s is really grateful for the timely completion of the work and the tidy cleanup of the areas.
The custodians and property committee thank you and your people very much for a job well done.
I wish to thank everyone at ATEL Air for doing such a wonderful job and for all your acts of kindness which made the experience of retrofitting our home with the new geothermal system so stress free!
I want you to know how pleased I am with the outstanding service you have given us here at Mustard’s Variety.
I sincerely appreciate your responsiveness and the way you conduct business. I am very impressed with the entire process, from our first discussions, to the installation, and your quick response to all questions. The changes were knowledgeable and helpful in making our store a pleasant place to work.
Thank you, to such an incredible team of experts who obviously enjoy accomplishing their tasks cooperatively, efficiently and professionally.
I want to thank you and your team for providing me with excellent, quality service! Not only did Dwayne answer all my questions, but he took the time to explain things to me and is very knowledgeable. The installation guys were friendly, organized and did a clean professional job. Awesome!
Thanks for the lovely flowers! WOW, didn’t know companies did this anymore!
Many thanks to Dwayne, Larry & Greg for their work replacing our furnace and hot water tank. Dwayne’s advice planning the job was invaluable and his patience coordinating the application with Enbridge greatly appreciated. Larry and Greg worked hard to ensure we had heat and hot water as needed throughout the process and they were professional and clearly experts at what they do. The conversion from oil to natural gas was well worth it, and we couldn’t have had a better team help us with it.
P.S. Looking forward to seeing them again when we upgrade our appliances!
Doug Shay and myself would like to express our extreme appreciation on the efficiency and workmanship of your two employees Greg and Adam. While at the site they both showed professionalism, their knowledge of the work required and were very helpful to make sure we understood how the new system operates. We would also like to thank ATEL Air for their service in making sure there was no extra waiting time as we considered this an emergency.
Frazer and I are so pleased with our new natural gas furnace and hot water system. We were very impressed with the work done by the ATEL crew-Larry, Adam, Lance and Brad, and really appreciated their work ethic and professionalism. The Enbridge inspector came by soon after the crew had left, and everything was A-OK as expected.
I’m very impressed with the work that was done. Both Greg and Adam were very professional and did a really nice job. If you could pass along I would really appreciate it as I didn’t get to speak to them before they left.
What a great organization to deal with Dwayne! Larry, Brad, Shawn, Liam, and everyone involved was so polite and professional. Your office staff even called to let us know the guys were going to be 1 hour late one day! That’s totally impressive, an organization that does what it says it’s going to do, when they say they are going to do it, and if not they call to let you know. Gini and I are totally satisfied with everything you have done. Please do not hesitate to use us as a reference if required.